Natalia Carpet Sheriff Reviews

Booking appointnent was easy and so helpful on the phone. The guys did an amazing job on my sofa looks brand new!! My carpets look fantastic smells so fresh! One side of the cushion was missed (easy done as loads of them! And it was only a small part) The guys were back out no problem or issue. Highley recommend this company, care and attention was wonderful will definatley use again. Thank you

We were really impressed with Thomas’s work, he was very adaptable and worked around deliveries and the general moving in day coming and goings. He fitted us in on a last minute booking and was very knowledgeable about his trade. We would se again.

Fantastic job from the two guys and they did an amazing job with sofa bed! I’ve booked them again for another job next week🤩

Excellent service, immediate response, solution the same day, stain completely removed from beige wool carpet (only carpet cleaning company in Manchester who are wool certified). I would highly recommend this service. Thank you

The service I received was outstanding , had my halls and stairs done carpets look brand new . Booked for my sofas next week . 100 percent reccomend 👌👌👌

Two young men, Tom and David turned up on time, were very polite and cleaned my mattress with a minimum of fuss and to a high standard

They were professional from start to finish. They arrived on time, completed the job ahead of schedule, and were both friendly and professional throughout. I also appreciated the regular reminders they sent before the appointment, which was especially helpful with a busy schedule. Overall, a great service that I would happily recommend! 🙂

Great communication, great price, efficient and professional. Great job, carpets look and smell amazing. Would definitely recommend!

Tomasz and the team did a great job with our carpets and got out a few tough stains. Very prompt, friendly service which is very reasonably priced. Definitely recommend. 😊

Just had my leather sofa cleaned and it looks amazing. I would 100% recommend this company. Very professional

I’ve just moved into my new flat and discovered the previous tenants had a cat so the sofa needed a deep clean and some treatment. The service was fantastic and the sofa is like brand new. I’ll be contacting them for any further services I may need.

Tomas & Dawid have literally just left my house after doing a full clean of my corner sofa and footstool. I only requested an appointment 5 days ago and they were able fit me in really quickly. I have 2 hairy dogs so there was a lot of work that needed to be done with the sofa but it now looks like brand new. They were very efficient and lovely people and I will definitely be using this service again. I would recommend to anyone who needs a sofa or carpet cleaning, to use this company. Thank you so much!

Really good service! Was very friendly and explained how it worked and was quick and efficient. Would highly recommend

Wow what a service! So professional, prompt and excellent value for money. Amazing workmanship, saved us so much money not needing to buy a complete new carpet.

Had my halls stairs, landing and living room cleaned today. Tomaz and David did a great job. I'm really pleased. Such professionals, no messing and super efficient.

I have used twice now- Really reliable, the carpet looked so much better after the clean, and the repair was done properly with no hassle. Would definitely recommend.

Carpets look brilliant really happy they smell amazing 👏 done a cracking job. Thanks 😊

Iv just had a thorough clean by this service. There’s stains that previous cleaning companies haven’t been able to remove that have disappeared. Really nice and professional service by Natalia and Tomas. They were very quick to respond to queries and their online booking system is so easy to use. Will be using again next time .

Great service. Had them perform a clean at the end of a tenancy. Thorough clean, amazing results. Strongly recommended.

Great job. Three carpets deep cleaned and treated. Really pleased. Definitely recommend. Thank you

Wonderful, genuine and fast service. I spoke to The kind lady on the phone who booked my appointment. The crew arrived earlier than promised and finished the job to perfection The carpet looks brand-new. I’ll definitely book them again.

This is the second time we have used this family business. They are very friendly and extremely professional. Great service from start to finish. We had a carpet, rug and 3 piece suite cleaned. Really pleased with the outcome. The suite looks like new, and a very grubby carpet in a teenager’s bedroom has been completely resurrected. I would not hesitate to recommend Natalia Carpet Sheriff, and will definitely be using them again in the future.

Tomas and David were very professional and did a very good job on my carpet I will have them back again Thankyou

Did the job well! was friendly and respectful. Would recommend.

I recently had my carpets and sofa professionally cleaned and I’m genuinely impressed with the results! The team was friendly, punctual, and very professional throughout. They took the time to explain everything and handled my home with great care. My carpets look absolutely refreshed, and the sofa—which had a few stubborn marks—now looks as good as new. Everything was left smelling clean and fresh without any harsh chemical odours. It’s clear they take pride in their work and go the extra mile to deliver great results. I wouldn’t hesitate to recommend them to anyone looking for high-quality carpet and upholstery cleaning. I’ll definitely be booking them again!

Absolutely great service, from Tomas. The service quality is consistently outstanding, exceeding my expectations. I Highly recommend this service to Everyone!! 😊10/10

Excellent service, had my mattress recently cleaned again and couldn't be more happy with the results. Highly recommend for upholstery and carpet cleaning. Definitely will use again

Thomas done a really great job, I am really happy and highly recommend Natial carpet sheriff to anyone , extremely present and i will be using this company again. And recommend to all friends and family.

Excellent service. We were concerned about the carpet being stained after an accident with a bowl of dirty water, but I spoke to Natalia who didn't "make a drama out of a crisis". She contacted Tomasz and confirmed that he would be round the same evening. Then I got a message telling me he'd be there sooner. When he and his colleague arrived they were calm, friendly and efficient. They brought very up to date equipment and got on with the job of cleaning the carpet in the bedroom and on the stairs, which they have done to a very high standard. We are in the process of finishing lots of improvements in the house and we had planned to have all the carpets cleaned soon. I will definitely be using this service when we come to do it. Highly recommended.

Great work carried out by Tomas. He was punctual, quick, clean, polite, friendly and efficient. Very happy with the results caused due to a hairdryer burning the bedroom carpet. He was done in 30mins. Highly recommended.

Great company to deal with, very friendly woman on the front line. I had booked for the carpets to be cleaned but there was a problem with the decorating not being up to scratch (insurance job) so I had to cancel at the last minute, this just wasn't an issue and we got a slot the following week following a cancellation.

Had a carpet repair. Amazing skill and probably the most cost-effective shop in manchester

They patched two pieces of wool carpet that had been eaten by moths. Amazing result - virtually impossible to see. Very friendly, prompt, reasonable, I highly recommended them.

David did a deep clean of my sofa. From start to finish he was very friendly and polite. Very tidy and professional throughout. He talked me through every step of the process. The difference in the before and after is great! I highly recommend this company. Would love to hire them again in the future.

Amazing job very please thanks David.

Lovely and professional team who were extremely responsive and realistic. I had a carpet burn where they quickly resolved my issue with outstanding results. Both flexible and realistic, they catered to both my needs and realistic expectations including other solutions and came out to repair within a few days. Now my burn is basically unnoticeable after less than a week which was great considering the state of my carpet which has seen better days

Natalia Carpet Sheriff is geniualy the best carpet cleaning company in the area and only 5 stars is not enough.Excellent customer service and very easy booking over the phone with exact explanation how the cleaning process will be carried out in stages. Reasonable and explained clearly pricing and outstanding service provided by very knowledgeable person. Apart from that I am over the moon with the results on my capet cleaning where I was in place to almost replace these. Now, thanks to Natalia Carpet Sheriff my carpets again look like new again and is not enough to mention the gorgeous smell that left after the cleaning. Highly recommended to all my friends and family and for sure I am going to use this company again.

We recently had Natalia Carpet Sheriff back again for carpet and upholstery cleaning, and once again – absolutely outstanding service! As a returning customer, we already knew what to expect, but the results still exceeded our expectations. Our carpets look fresh, spotless, and completely revived, while the upholstery has come up beautifully clean with all marks and everyday wear removed. The team was punctual, professional, and took great care in every detail. You can truly see the difference that proper deep cleaning makes – not just visually, but also in how fresh and hygienic everything feels. We wouldn’t trust anyone else with our carpets and furniture. Highly recommended to anyone looking for reliable, high-quality cleaning services. Thank you again – we’ll definitely be booking again soon!

done in a timely manner, second time I've used them now too.

Fixed my massive carpet burn in 40 minutes, no marks what so ever carpet looks brand new

We recently had our apartment carpets professionally cleaned, and I couldn’t be happier with the results. Tomasz was incredibly friendly from the moment he arrived and immediately made me feel comfortable having him in our home. It’s clear he has a lot of experience, he mentioned having 9 years in the industry and it really shows in the quality of his work. He was professional, efficient, and took great care with everything. Our carpets look absolutely spotless now, and the whole apartment smells fresh and clean, which has made such a difference. I would definitely recommend this service to anyone looking for a reliable and skilled carpet cleaner. Thank you again!

Thanks to Tomasz and his team for the swift and professional job that has been done on our apartment. I would definitely recommend Natalia Carpet Sheriff for anything cleaning related.

Excellent service and friendly staff 🙂

5/5 experience with Natalia Carpet Sheriff. Thomas and David did an amazing job, my mattress was in desperate need of a clean, and they worked their magic and got it looking fresh and ready to go onto my new bed frame! Both were polite and friendly. I'll definitely use NCS in the future for my carpets and sofa, thank you 🙂

Professional, polite and excellent results! 5 stars deserved. 🙂

Friendly team and good communication. Job done very well. Carpet looks and feels clean and refreshed. Highly recommend. Thank you.

What a team! Contacted them this morning and they were on site in a matter of hours and restored my sofa and rug to its true glory!

Did a great job at the right price, will use again.

I recently booked a carpet cleaning service with Natalia Carpet Sheriff. I initially spoke with the lady on 11th February and had a very positive experience on the phone. She was friendly, honest, and instilled confidence that the job could be done. During that conversation, I said something along the lines of, “Don’t worry about it, I think they’re really bad, and given the cost, I might as well save and put it towards new carpets or flooring.” I wasn’t asked to send photos of my carpets. Instead, she sent examples of previous jobs that had been in a really bad state to demonstrate what they could handle and encourage booking. However, when the team came to my home, I wasn’t prepared for how invasive and unsettling the UV inspection felt. It really highlighted just how dirty the carpets and underlay were, leaving me feeling like my home was in worse condition than I realized. The cleaner walked around and said things like, “I’ve not seen anything like this in a while, in a long while,” and “It’s all over. Yeah, it’s bad.” While that may have been meant as factual, it felt overwhelming and insensitive. He did acknowledge the issues in the underlay and understood how that would feel, which I appreciated. It’s very rare that a carpet issue goes down to the underlay, so this was particularly serious. Unfortunately, the overall experience was horrible, and the in-person visit left me feeling stressed and upset. Another issue I experienced was regarding the £50 call-out fee. My appointment was originally set for 2nd March, which I later had to move to 27th March due to unforeseen circumstances. All communication about the appointment and rescheduling was via WhatsApp messages. On the phone, she specifically asked me, “Please, can you give at least 48 hours’ notice?”—but never mentioned that simply having an assessment could incur a £50 fee if I chose not to proceed. This is not just a cancellation; it’s a call-out fee to properly assess the carpets, which should absolutely be explained beforehand. Simply referring people to terms and conditions isn’t enough—what if people can’t read them? When the cleaner arrived, I was informed about the fee, which I paid to avoid dispute—but this could have been avoided with clear upfront communication. Overall, while the team is capable, professional, and can do the job, I would strongly suggest clearer communication about the assessment fee and a more sensitive approach when discussing the condition of someone’s home.